Real-time charging, billing, onboarding, SIM and number management, white-label apps and open APIs, unified in one cloud-native BSS/CRM. Go from idea to live subscribers without stitching together ten vendors.
Scale figures independently validated.
End-to-end platform and services designed for modern telecom operations
Everything a modern operator needs, in one place: launch brands, charge in real time, onboard customers and serve them through a branded app.
Consulting, custom development and managed operations from the team that builds the platform.
See servicesConnect the platform to your network, legacy systems and partners
The whole subscriber journey, from the first lead to the thousandth top-up
Run a whole portfolio of brands from a single deployment. Platform operators manage tenants, brand teams run their own back office, and every customer gets an experience that looks like it was built just for them.
Six capability areas, delivered through five role-based portals and a branded customer app.
A carrier-grade online charging engine meets a complete billing suite. Launch a new plan, bundle or promotion in minutes and watch balances, quotas and renewals update the instant a customer uses a service.
Capture leads, verify identity, activate service and keep customers close, all in one connected workflow. Fewer hand-offs, faster activations, happier subscribers.
Built on open standards so you are never locked in. Connect networks, payment providers and partners through TM Forum Open APIs, webhooks and a provider-abstraction layer.
Give your team a care console that answers questions in seconds, and your leadership the reporting to steer the business.
Provision services across networks through one clean interface. Manage your identifier inventory end to end and reconcile it against the network automatically.
A white-label self-care app that carries your brand. Customers check usage, top up, buy bundles, manage their family and get support without ever calling you.
Sales, care and network teams work from the same customer record.
Capture leads, track opportunities through a clear pipeline and hand off to onboarding without re-keying a thing. Campaigns by email and WhatsApp keep the funnel full.
Book a live demoAccounts, customers, lines, balances and verification status together on one screen. Search by name, number or reference and get answers in seconds.
Book a live demoA dedicated agent console with cases, SLAs, refunds and account recovery, so every conversation ends with a resolution, not a hand-off.
Book a live demoLoad radio-planning coverage as versioned data, check any address in seconds and gate offers by technology and speed before a customer ever orders.
Book a live demoA clear path from first conversation to first customer
We map your brand, market and network model, then show you the platform running live.
Plans, pricing, branding, payment methods and country rules, shaped around how you want to compete.
We connect your network, payment providers and partners, and build whatever is missing.
Go live with your team supported, then add brands, plans and markets as you scale.
If you sell connectivity, we help you sell more of it
Launch a brand fast and run it lean, with charging, billing, care and a branded app in one box.
Host many brands from a single deployment, with isolated tenants, per-brand branding and platform-level control.
Coverage checks, device lifecycle, zero-touch setup and flexible plans for home and business broadband.
Give large organizations and communities connectivity with the billing and care they expect.
Need something the platform does not do yet? We build it, and we can run it for you.
Guidance on launching and optimizing telecom operations
New features and connectors built on a platform designed to be extended
Round-the-clock monitoring and support for your critical systems
Enterprise-grade architecture designed for telecommunications scale
Role-based access, audit trails, field-level encryption, rate limiting and tenant isolation, built in from day one
Built for AWS with workflow orchestration, background job queues, health probes and Prometheus monitoring
Country rules, currencies, time zones and languages are driven by configuration, not code changes
Building operator software since 2015
Founded by telecom industry veterans, Carrier Grade Inc. has grown from a boutique consultancy into a platform company, with 12+ MNO and MVNO launches across 10+ countries. We give operators of every size the same carrier-grade technology the largest carriers use.
Stay informed with industry trends and best practices
Industry-leading analysis of mobile trends, 5G forecasts, and telecommunications market insights. Includes data on mobile subscriptions, traffic growth, and network evolution.
Download PDFMcKinsey survey of tech and telco B2B decision-makers exploring how operators can expand beyond connectivity into new growth areas.
Read StudyAnalysis of how telecommunications operators can provide the backbone for today's AI economy and navigate the opportunities in AI infrastructure.
Read PaperSee the platform running live. Leave with a launch plan for your market.
Straight answers, no jargon
It depends on your network and payment integrations. The platform already ships with the core building blocks, so most of the work is configuration and connection, not building from scratch. Book a live demo and we will map your path.
Yes. A platform tenant hosts any number of brand tenants, each with its own branding, settings and back office.
Through provider abstraction layers and TM Forum Open APIs, and our engineers build new connectors when you need them.
Tell us. See Custom Development.
Yes, a white-label self-care app covering balance, top-up, bundles, family management and more, branded for each tenant.
Yes. See Managed Services.
See the platform running live and walk away with a launch plan tailored to your market. Tell us a little about your project and our team will reply within one business day.
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